TERMS OF USE

GENERAL TERMS AND CONDITIONS AND CANCELLATION POLICY

  1. Scope
  2. Offers and service descriptions
  3. Order process and conclusion of contract
  4. Prices and shipping costs
  5. Sale of goods and delivery conditions
  6. Payment modalities
  7. Reservation of ownership
  8. Warranty for material defects
  9. Liability
  10. Cancellation policy (right of withdrawal)
  11. Returns
  12. Storage of contract text
  13. Data protection
  14. Dispute resolution
  15. Jurisdiction, Contractual Law, Contractual Language
  1. Scope

 

1.1 For the business relationship between United company s. r. o., Budatínska 16 851 06 Bratislava Slovakia / Europe / EU (Registered: Dip. Ing. Michael Hermann, United company s.r.o. ID: 522 488 28) and the customer, the following General Terms and Conditions shall apply in the version valid at the time of your order.

1.2 You can contact our customer service for questions, promotions and complaints during our business hours by e-mail at info@fatburnerking.at.

1.3 Consumers within the meaning of these GTC can be attributed professional activity (§ 13 BGB). An entrepreneur within the meaning of these GTC is any natural person or legal entity or a partnership with legal capacity that concludes a legal transaction in the exercise of its independent professional or commercial activity. Entrepreneurs are not supplied. If a delivery is made to an invoice address and / or delivery address with a company name, but no recipient UID / (Reg.) is stated on the invoice, these are automatically private orders.

1.4 The range of goods offered in our online shop is aimed exclusively at buyers who have reached the age of 18.

1.5 Deviating terms and conditions of the Customer shall not be recognised unless the Seller expressly agrees to their validity in writing.

  1. Offers and service descriptions

2.1 The presentation of the products in the online shop does not constitute a legally binding offer, but an invitation to place an order. Descriptions of services in catalogues and on the Seller's websites do not constitute an assurance or guarantee.

2.2 All offers are valid "while stocks last", unless otherwise stated with the products. Errors and omissions excepted.

  1. Order process and conclusion of contract

3.1 The customer can select products from the seller's range without obligation and collect them in a so-called shopping basket via the corresponding button.

3.2 The customer can then proceed to complete the order process within the shopping basket.

3.3 By clicking on the corresponding button, the customer makes a binding offer to purchase the goods in the shopping basket. Before submitting the order, the customer can change and view the data at any time. Necessary details are marked with an asterisk (*).

3.4 The Seller will then send the Customer an automatic confirmation of receipt by e-mail in which the Customer's order is listed again and which the Customer can print out using the "Print" function. The automatic confirmation of receipt merely documents that the Seller has received the Customer's order and does not constitute acceptance of the contract. The purchase contract is only concluded when the seller ships the ordered product to the customer within two working days after receipt of payment.

3.5 Should the Seller enable payment in advance, the contract shall be concluded upon provision of the bank details and request for payment. The delivery period begins with the receipt of the amount on our specified bank account. If the payment is not received by the seller within 10 calendar days after sending the order confirmation, despite the due date, the seller shall withdraw from the contract with the consequence that the order shall lapse and the seller shall not be obliged to deliver. The order is completed for the buyer and seller without further consequences. A reservation of the item in the case of advance payment is therefore made for a maximum of 10 calendar days. 4

  1. Prices and shipping costs

4.1 All prices stated on the Seller's website are inclusive of the applicable statutory value added tax.

4.2 In addition to the stated prices, the Seller charges shipping costs for delivery. Shipping costs will be clearly communicated to the Buyer during the ordering process.

4.3 The flat rate shipping fee is €5 per order.

FREE SHIPPING IN EUROPE from an order value of 50€.

4.4 In the case of delivery to a non-EEA country, the consumer must bear the transport and export charges, including any customs duties, fees and levies.

  1. Availability of goods and delivery conditions

5.1 If no copies of the product selected by the customer are available at the time of the customer's order, the seller shall inform the customer of this in the order confirmation. If the product is permanently unavailable and/or substantially modified, the Seller shall refrain from issuing a declaration of acceptance. In this case, a contract is not concluded.

5.2 If the product specified by the customer in the order is only temporarily unavailable, the seller shall also inform the customer of this immediately in the order confirmation. In the event of a delay in delivery of more than weeks, the customer has the right to withdraw from the contract. In this case, the seller shall also be entitled to withdraw from the contract and shall immediately refund any payments already made by the customer. If advance payment has been agreed, delivery will be made after receipt of the invoice amount.

5.3 The customer has the right to cancel the order at any time before its binding confirmation by the seller, without giving reasons.

5.4 In the event that the shipment is returned due to incorrect shipping information provided by the customer, the seller reserves the right to cancel the entire order or part of the order.

5.5 In the event that the customer provides incorrect address data or shipping information, the seller shall not be liable for any loss or damage.

5.6 The availability of the Products is subject to change without further notice by the Seller. Orders already processed will not be refunded.

5.7 Seller assumes no responsibility for compliance with import requirements and regulations of Buyer's purchase and country of origin.

5.8 The Seller delivers worldwide - except to Slovakia.

 

The delivery time cannot be influenced. Experience shows that it takes 2 - 3 working days within the EU and 3 - 4 working days outside the EU.

  1. Payment modalities

6.1 The customer can choose from the available payment methods within the framework of and before the conclusion of the order process. The payment is made optionally:

- Bank transfer in advance

- GP Webpay | Without transaction costs with Mastercard, Visa, Diners Club

- SOFORT bank transfer

6.2 If payment in advance is selected, payment is due immediately after conclusion of the contract. A discount deduction is not possible.

6.3 In the case of payment by credit card, the time of payment corresponds to the time of the order. If third-party providers are commissioned with the payment processing, e.g. Stripe(Stripe Payments ) General Terms and Conditions.

6.4 When paying by SOFORT Überweisung, the customer can initiate payment for the ordered goods via his online banking account while still placing his order. In "SOFORT Überweisung" in the "Order process" the customer is directly directed to the secure payment form of SOFORT GmbH ( www.sofort.com ). SOFORT GmbH automatically takes over the payment process, which is comparable to an EC card payment with PIN, without the seller being able to see it. Just as with an EC card payment, SOFORT GmbH checks the credit limit of the customer's account and makes a transfer to the seller if there is sufficient funds in the account. The name, bank code, account number, reason for transfer, amount and date of the transfer are not stored, nor is the credit limit or account balance of the account or past transactions.

In case of a successful transaction, the seller only receives the automated confirmation in real time from SOFORT GmbH that the transfer has been executed.

6.5 The Customer's obligation to pay interest on arrears does not preclude the Seller from claiming further damages for default.

  1. Retention of title

The delivered goods remain the property of the seller until full payment has been made.

  1. Warranty for material defects 

The warranty shall be determined in accordance with statutory provisions.

  1. Liability

9.1 The Seller shall only be liable for damages that are attributable to intentional or grossly negligent conduct. This also applies to indirect consequential damages, such as in particular loss of profit.

9.2 Liability is limited to the damages typically foreseeable at the time of the conclusion of the contract and otherwise to the amount of the average damages typical for the contract. This also applies to indirect consequential damages, such as in particular loss of profit.

- Beginning of the withdrawal notice for consumers -

  1. Cancellation policy (right of withdrawal)

- Beginning of the withdrawal notice for consumers -

Withdrawal by express written declaration

 

Each customer may withdraw from the contract concluded within 14 days after receipt of the goods by sending a written declaration of withdrawal without stating reasons. It is sufficient if the declaration of withdrawal is sent within this period (the date of the postmark is decisive). In this case, the customer is demonstrably obliged to return the goods without delay. The return shipping costs (postage) are to be borne by the customer. Used and / or damaged goods are excluded from return. The declaration of withdrawal must be sent to the following address:

United company s.r.o.

Managing Director: Ľudovít Štefanec

Budatínska 16 851 06 Bratislava

Bratislava - mestská časť Staré Mesto 811 01

Slovakia / Europe / EU

E-mail: info@fatburnerking.at

Withdrawal by simply returning the goods

The customer may also exercise his right of withdrawal by demonstrably returning the products to the seller within 14 days of receipt of the order. In this case, it is sufficient for the deadline to be met if the goods are demonstrably sent in good time. The prerequisite for this form of exercising the right of withdrawal by simply returning the goods is that the goods are not damaged or used and that they are returned with sufficient postage. Only in the case of an incorrect or defective delivery shall the seller bear the return shipping costs (postage).

The risk of return and proof thereof shall be borne by the customer. In the event of withdrawal by the customer (by express declaration or simple return of the goods), the seller shall immediately refund the amount already paid. - –

- End of the Consumer Withdrawal Policy -

  1. Returns

11.1 Customers are requested to notify the Seller [email: info@fatburnerking.at] of the return before returning the Products. In this way, they enable the Seller to allocate the products as quickly as possible.

11.2 Customers are requested to return the goods to the Seller as a prepaid parcel and to retain the proof of delivery. The postage costs are to be borne by the buyer.

11.3 Damaged or contaminated goods are excluded from return. Goods must be returned to the Seller in their original packaging with all accessories.

11.4 The modalities specified in the section of the GTC are not a prerequisite for the effective exercise of the withdrawal pursuant to No. 10 of these GTC.

  1. Storage of the contract text

12.1 The seller stores the text of the order contract. The GTC are available online. The customer can print out the contract text before submitting the order to the seller by using the print function of his browser in the last step of the order.

12.2 The Seller shall also send the Customer an e-mail containing all the order data to the e-mail address provided by the Customer.

  1. Data protection
  2. In the event that the buyer - consumer was not satisfied with the handling of the complaint by the seller or if the buyer - consumer approached the seller with a request for rectification and was not satisfied with the way the seller handled his complaint or if he believes that the seller violated his rights, the buyer - consumer has the right to contact the seller with a request for redress. If the seller responds negatively to such a request or does not respond within 30 days from the date of sending, the buyer - consumer has the right to submit a proposal to initiate alternative dispute resolution on the subject of Alternative Dispute Resolution. The subject of the alternative dispute resolution is the Slovak Trade Inspectorate, Prievozská 32, P.O. Box 5, 820 07 Bratislava 27, or any other relevant authorised legal entity registered in the list of ADR entities maintained by the Ministry of Economy of the Slovak Republic (the list is available at www.mhsr.sk). The buyer - the consumer has the right to choose the subject of alternative settlement of consumer disputes to which he/she turns. The consumer may use the online dispute resolution platform available at http://ec.europa.eu/consumers/odr/ to submit a proposal for alternative dispute resolution.

Addition:

fatburnerking.at serves exclusively to provide information on the products offered. All products offered by us are dietary supplements and not medicines. The intake and use of all products is at your own risk. None of the products listed are intended for the treatment, diagnosis, cure, prevention or existing diseases. No medical information is given.

All our information on our products is based on various publications. We assume no liability for the accuracy of the statements. Furthermore, this information should not be used to treat any medical condition. If you are taking medication or are under medical treatment, you should consult your doctor before taking any food supplements.

The use of any product should not be taken without first consulting a doctor. This is especially true if you are currently undergoing medical treatment and regularly taking medication. Please read all product inserts and consumption recommendations carefully, do not exceed the stated dose and consult your doctor or a nutritionist if you have any questions about the use and effects of food or supplements. If side effects of any kind occur, discontinue use and inform your doctor. The information of each item comes from the manufacturer or package label or trade press. Keep the products out of the reach of children. We accept no liability for damage to health of any kind. No liability is accepted for incorrect information or changes in ingredients. Furthermore, fatburnerking.at is not responsible for statements, promises or intake recommendations made by the various manufacturers of the products.

Although we always strive to ensure the accuracy of the product information on our website, manufacturers may occasionally change their list of ingredients. The product packaging and related documents may contain information that is additional to and/or different from the information provided on our website. All product information on our website is provided for informational purposes only. We recommend that you do not rely solely on the information displayed on our website and that you always carefully read the labels, warnings and instructions supplied with the goods before using or consuming them. If you have any safety concerns whatsoever or would like further information about the product, please read the information on the labels and packaging carefully and contact the manufacturer. The information on this website cannot replace expert advice from your doctor, pharmacist or other healthcare professional. If you have any questions about the tolerability, risks or side effects of taking or using the product, please consult your doctor or pharmacist. Our descriptions and other information about the goods are not intended to diagnose, treat, cure or prevent any disease or health condition. Fatburnerking.at is not liable for inaccurate or incorrect product information provided by manufacturers or other third parties. Your legal claims remain unaffected.

The use of food supplements in children should always be agreed with the doctor treating them, as most studies are carried out with adults and consumption recommendations for children as well as possible side effects are not known.

All product names, brand names and company names as well as logos mentioned are generally registered and protected signs of the respective owners and are used here for description/presentation purposes only.

Products:

All products have expiry dates printed on them. If you receive products with expired dates, do not use them and contact us. Unless otherwise stated and subject to your statutory rights in relation to quality and fitness for purpose, we make no representations or warranties, express or implied, in relation to any products sold.

Copyright ©

The Content, Graphics, Design, Composition, Magnetic Translation, Digital Conversion and other matters related to the Website are protected under the closed, trademarks, registered trademarks and other intellectual property rights. Copying, redistribution, use or publication of any Content is strictly prohibited. You do not acquire any ownership rights in any content, documents or other materials displayed on the Website. The posting of information or materials on the Website constitutes a waiver of rights to information and materials.

 

 United company s.r.o. is the sole technical service provider when purchasing products from www.fatburnerking.at. Technical services are understood to mean in particular the acceptance of an order, the receipt of payment for an order and the forwarding of an order received for equipment. The place of provision of technical services is the Slovak Republic.

United company s.r.o. It is not the owner or shipper of the products sold and therefore not responsible for the delivery of products to countries with legal restrictions on the taxation of products.

 

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